Dear Nami Community,
Due to the sudden increase in spot and futures trading volume at 22:00 (UTC+7) on September 7, 2021, the API price system from Nami Exchange partner Binance was overloaded leading to incorrect price display in some trading pairs of Nami Futures.
And at the time from 21:50 to 22:10 (UTC+7) on September 7th, 2021, some Nami Futures transactions hit Take Profit (TP) and Stop Loss (SL) with price charts that did not match those points.
Up to now, Nami has completed updating the Futures trading price chart for all pairs. Users who have transactions with such cases, please contact Nami support for specific advice.
Nami deeply regrets the inconvenient user experience caused by this unintended incident.
Best Regards,
Nami Futures of Nami Corp was established in Singapore in 2017, specializing in research and development for Crypto and Forex trading solutions. It’s not just a single platform, we have created the whole Ecosystem to help Contributors and Traders around the world to utilize their experience and their money with the slogan “Change mindset, make giant steps”.